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How Credit Card Companies Resolve Disputes
Credit card disputes can arise for a number of underlying reasons ranging from billing errors to fraudulent activities. The dispute process itself can be quite complex, and understanding the baseline of how credit card companies legally resolve these disputes can be enormously

What Questions Should I Ask my Payment Processor Before Signing?
Starting, owning, and operating a small business can be scary. Every decision made has the potential to make or break the company, even small decisions like when the best time to order business cards should be. Every decision can have an impact

Near Field Communication (NFC) Payment Technology
Near field communication is something that most people experience in our daily lives without giving it a second thought. NFC technology is related to other common communications tech including Bluetooth, far-field communication, and QR codes. Near field communications devices are so common

Non-Traditional Small Business Funding in 2020
Small business funding is one of the primary barriers that many entrepreneurs face. In fact, insufficient funding or a lack of capital is probably the number one threat to a small business’ success. So what can small business owners do when traditional

Tokenization, Encryption, and Secure Payment Processing
Tokenization and encryption are terms that most of us have heard, but few of us understand. Much like 4G or how planes actually stay in the air, most people simply don’t know how data security works. While digging into the nuances of

How Doctor’s Offices Accept Payments
Medical billing is a nightmare. To anyone reading this who works in the medical field, we are well aware that this is preaching to the choir of the highest degree. Yet when it comes to the nuts and bolts of accepting payment,

Will Cryptocurrency Ever Become Mainstream?
Cryptocurrency is a frequently discussed but seldom understood concept. At its core, cryptocurrency is a digital or virtual currency that uses cryptography to secure the funds against counterfeiting and/or fraudulent spending activities. In practical terms, it is a way for individuals, businesses,

Is my Small Business Secure?
When it comes to small business security, there is good news and there is bad news. The good news is that there are more tools than ever to keep small businesses secure. The infancy of electronic payment acceptance is behind us, and

Improving Customer Experience at Point of Purchase
The question of “do I need this or not?” is the guiding force behind what we buy and what we put back before we get to the checkout line. On the flip side of this, companies are working hard to convince you

Gen Z Purchase Behaviors Influence Businesses
As people, we have plenty of labels that organizations and companies can use to define, segment, and ultimately market to. Gender, race, where we live, how much money we make, relationship status, education level, etc. can all be used to predict behavior

What is Interchange for Merchant Accounts?
According to Investopedia.com, interchange can refer to any “transfer of information from one computer to another. In business, this typically refers to an electronic data interchange (EDI), a system used to communicate strictly formatted messages that represent documents other than monetary instruments.”

Retail vs. Restaurant POS Terminals
Point of sale (POS) systems are the lifeblood of many small businesses. These powerful terminals combine the software and hardware needed for all types of businesses to accept cash, credit cards, debit cards, and much more. Yet the true benefits of POS